Press Releases

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  • Oct 02
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union has hired Jean Cain as its new Senior Vice President of Human Resources. Cain most recently served as Vice President and Chief HR Officer at Noblis, in Reston, VA. Prior to that, Cain’s 30+ years in human resources included management positions at The MITRE Corporation in McLean, VA and Montgomery County Teachers Federal Credit Union in Rockville, MD. “We are pleased Jean has joined our Executive Team,” said Northwest Federal’smore...
  • Sep 24
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union announced it now offers instant issue credit cards at all of its branches. Members in need of a replacement card, or new card applicants, can receive their contactless, ready-to-use cards in person, in minutes. “We are proud to provide our members with a product that stands out as fast to market and provides them with even more convenience,” said Northwest Federal’s President and CEO, Jeff Bentley. “Even if a member experiencesmore...
  • Aug 29
    Northwest Federal Credit Union is delivering futuristic member service through their new robot, Pepper. Pepper is a social humanoid robot created by Softbank Robotics that uses facial recognition and artificial intelligence to act as a member service representative in Northwest Federal branches. Pepper will be used to assist members, show products and services, and teach financial literacy through games and interactions.   “We’re excited to introduce Pepper to our membersmore...
  • Jul 03
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union has completed the merger with Constellation Federal Credit Union (CFCU) with the combined credit unions operating under the Northwest Federal brand. “We are excited to complete the merger of our two brands and welcome Constellation Federal Credit Union members to Northwest Federal,” said Northwest Federal’s President and CEO, Jeff Bentley. “We look forward to putting the strength of our combined resources, member servicemore...
  • Jun 25
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union was recently recognized by Mastercard for its philanthropic work as part of their 2019 Community Institution Segment Awards. Northwest Federal won the “Doing Well by Doing Good” award for best use of assets in community service or charitable contributions. “This award is special for Northwest Federal because our ‘Why’ statement, the reason behind everything we do, is “together we serve and inspire to transform lives’,” said Jeffmore...
  • May 23
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union recently opened its second branch in Loudoun County, Virginia, in the heart of the historic Town of Middleburg. The grand opening celebration was attended by representatives of the Loudoun County and Dulles Regional Chambers of Commerce, the Middleburg Town Council, and local businesses. Jeff Bentley, President and CEO of Northwest Federal, thanked the Town of Middleburg for the warm welcomemore...
  • May 21
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union recently introduced their new Financial Wellness Program by conducting a free seminar at the Herndon Senior Center in Herndon, Virginia. During the presentation, “Preventing Identity Theft and Fraud,” attendees learned from a member of Northwest Federal’s Fraud Mitigation Team how to avoid scams, navigate the internet, and better manage their personal and financial informationmore...
  • Apr 03
    Northwest Federal Credit Union announced Monday, April 1, 2019 that Constellation Federal Credit Union (CFCU) members voted to merge the two credit unions effective July 1, 2019. The merger agreement was previously approved by the National Credit Union Administration (NCUA) in February.   The combined credit union will operate under the Northwest Federal brand, headquartered in Herndon, Virginia. Northwest Federal’s President and CEO Jeff Bentley will continue as CEO of themore...
  • Jan 22
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union’s President and CEO, Jeff Bentley, was recently appointed to the Montgomery County Chamber of Commerce’s Board of Directors. Northwest Federal opened its first branch in Maryland on November 5th, 2018 in Rockville. “I am honored to be appointed to the Montgomery County Chamber of Commerce’s Board of Directors to connect with the businesses surrounding our newestmore...
  • Dec 31
    HERNDON, Va.--(BUSINESS WIRE)--Northwest Federal Credit Union donated $10,000 to resurface exercise runs for shared kennels at the Friends of Homeless Animals (FOHA) shelter as their final donation for 2018 under the umbrella of Transforming Lives through Acts of We. FOHA, a community partner of the credit union, has been in operation since 1973 focusing on the rescue and placement of homeless dogs and cats in the Northern Virginia and Washington DCmore...